Memphis Roofing Testimonials
"One of our better decisions was to strike up a relationship with Brian Elder's Roofing Solutions and their fine staff in the re-roofing project at our residence. Our past experience in having a residence re-roofed was not a good one and the recent installation of a new roof was a shining experience of things that can go right and it is certainly pleasing to be able to report that you have another totally satisfied customer.
We very much appreciate the fact all went well, the staff was super helpful and the crew on the roof were professionals who toiled through two of the hottest days of the summer - one heck of a job.
The plan went without a hitch, the communications were just great, the double checking by their team was super, and the after job clean up was first class. A customer could not ask any roofing company for anything more.
We thank you doe all of your effort and encourage you to keep us in mind if you have a prospective customer who would like a reference - we would be more than happy to speak with anyone regarding Brian Elder's Roofing Solutions."
Mr. & Mrs. Barstow
"Just a short note to tell you that your employees are courteous and hard workers. They did a very good job on my roof. I can't say enough about how good of job they did. Sandy Marcello recommended your firm and he was so right."
"This letter shall serve as a reference to the professionalism of Brian Elder's Roofing Solutions.
Around March 2009 I called Brian Elder's Roofing Solutions regarding water leakage during rain at my place of residence. At the time of the call I was unable to reach a live voice but within 30 minutes I received a return phone call with an apology for the voice message. At the time it was raining and I was told, unfortunately nothing could be done till it stops raining. Later, the same evening I received a call from the owner. I told him of my history with his company. The next morning he visited my home and inspected the roof, he noticed the entire roof had blisters both broken and unbroken. He told me the apparent problem and suggested I invoke my warranty rights. He told me how I should do it but suggested, perhaps a telephone call may speed the process. I made the telephone call and a package or kit is being forwarded to me to proceed in taking advantage of the warranty.
After explaining the problem to me, it was obvious through the explanation that the water leak was not the result of workmanship on behalf of Brian Elder's Roofing Solutions. Brian Elder's Roofing Solutions repaired the area of concern and gave me instructions to replace the bat after the board dries.
I am thankful there are still companies like Brian Elder's Roofing Solutions where owners and employees have superior integrity and knowledge. I found both owners to be knowledgeable, cordial and tempered with conservatism. I highly recommend this company to any consumer who may need service beyond what is expected today. On a scale from 1 to 5 with five being the best, Brian Elder's Roofing Solutions rates a 5 plus. Thank you."
Samantha & Chris