Skip to main content
Roofing contractor.

Questions to Ask Your Roofing Contractor

When investing in a new roof, choosing the right roofer is crucial for ensuring a successful outcome. Sadly, consumer organizations and the Better Business Bureau receive many complaints each year related to roofing contractors. In Tennessee, since January 1, 2014, roofing subcontractors must possess a contractor’s license and be authorized to work as a prime for projects equal to or greater than $25,000. It is essential to ask for proof of this license, as making the right decision is crucial for such a significant investment. 

In Tennessee, specific code requirements must also be followed pertaining to roofing. While some roofers may advertise that they have the necessary certifications and can obtain permits while staying updated with code regulations, it is important to be cautious of potential scams. Some untrustworthy roofers may take your money without completing the job or doing a poor job. To avoid falling victim to these fraudulent practices, it is recommended that you ask your roofing contractor the critical questions listed below, and anything else that you deem important knowledge, this will assist you with verifying their experience and reputation. 

When considering hiring a contractor, do not hesitate to ask any questions you may have. A reputable and reliable contractor will appreciate your interest and be happy to provide answers. As a consumer, you are entitled to receive clear and thorough responses to your inquiries. 

Questions to Ask Your Potential Roofing Contractor 

  1. Is your business local and do you have a physical address? 
  2. Who owns your business, and how long have they owned it? 
  3. How long has the roofing company been in business? 
  4. What type of roofing shingles do you use? 
  5. Have they been trained by a representative of the manufacturers of the shingles going on my roof? Are they Owens Corning Platinum Preferred? 
  6. Do you have recommendations from past customers? 
  7. When can you schedule my roof installation? 
  8. What is your estimated time for completing my roof installation, and why? 
  9. Are you licensed, bonded, and insured? Can you provide documents to prove you are? 
  10. Is a building permit required for my roofing job, and if so, can you get it? 
  11. What steps do you take to ensure your workers’ safety on the roof? 
  12. What steps will you take to ensure my family and my home remain safe and damage free while you work on our roof? 
  13. What measures do you take to ensure no debris, including nails, are left behind in my yard? 

                Reputable Roofer Near Me

                If you are in Memphis or its surrounding area, we have great news! You do not have to look far for a reputable roofer. Brian Elder Roofing is a credible and respected roofer in Memphis. With decades of experience in the business, we have earned recognition as Memphis’ “Best Roofing Contractors,” with awards and accolades to back it up. We are happy to provide you with a list of satisfied customers, and we would love to show you some of our successful projects. Plus, our employees are highly trained and committed to delivering superior craftsmanship. 

                We at Brian Elder Roofing take safety seriously. We are fully licensed, bonded, and insured and are always happy to provide proof of our credentials. We also take extra precautions to protect your family and pets. We are one of the only roofing companies in town that uses an innovative above-ground tarp that attaches to your home, preventing any debris, especially nails, from falling onto your property. And when it comes to our workmanship, we stand behind it with one of the best “no questions asked” warranties in the business. You can trust us to get the job done right. Additionally, if you have more questions, we are happy to answer them anytime. 

                Your home is your most valuable asset, and we understand that entirely. That is why we strive to provide you with the highest quality work and customer service possible. If you need a roofing contractor, we encourage you to contact us at (901) 867-0303. At Brian Elder Roofing, we guarantee that you will never feel taken advantage of by our team and you can rest assured we will do a fantastic job with your roof repair, roof replacement or new roof construction.